Yuman puts a powerful, always-current field tool in your technicians' hands. From the work order to the signed report, everything is digital, traceable and reported in real time: your teams save time and your customers receive flawless service.
A mobile app built for the field
On iOS and Android alike, your technicians access their schedule, equipment history and every useful document, even without a network connection. Data syncs as soon as connectivity returns.
- iOS and Android apps with full offline mode
- Schedule, itineraries and history available on site
- Automatic sync as soon as the network is back
Complete work orders
Every work order contains everything needed to get the job done right: the equipment involved, its location, checklists, safety instructions, readings to record and the parts required.
- Guided checklists, forms and measurement capture
- Safety instructions and technical documents attached
- Parts and consumables linked to the job
Professional reports and records
Your technicians write up their report, add photos and capture the customer's signature directly on their phone. The intervention report is generated automatically, consistent and ready to send.
- Time-stamped photos and on-site annotations
- Customer signature captured directly on the device
- PDF report generated and sent automatically
The full equipment history
On every job, the technician sees the equipment's complete history: past operations, parts replaced, readings recorded. Faster diagnostics and a higher standard of service.
- Complete history by equipment and by site
- Full traceability of fitted parts and readings
- Faster diagnostics thanks to available context
The customer informed at every step
Yuman keeps your customers informed automatically: appointment confirmations, technician arrival, intervention report. A relationship built on trust, with no administrative effort.
- Appointment and tracking notifications
- Report shared automatically with the customer
- A stronger professional image at every visit
Zero paper, zero re-entry
Information captured in the field feeds directly into invoicing, stock management and your indicators. No more double entry, no more lost documents.
- Field data connected to invoicing and stock
- An end to re-keying and paper documents
- A single source of truth, from job to invoice